Privacy Policy

The Tipsy Twist Co. (“we”, “us”, “our”) operates the website https://thetipsytwistco.com (the “Site”) and provides mobile frozen drink machine rental services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Site or contact us for our services.

         Personal Information You Provide: When you submit a booking form, contact form, or payment, we may collect:

• Your name, email address, phone number
   
• Event date, event address, guest count, package selected
   
• Payment details (via Square) to process your rental deposit and balance
   
• Any other information you choose to provide (for example, special requests, notes)
   

         Information Collected Automatically: When you visit the Site, we may automatically collect:

• Device information (IP address, browser type, operating system)
   
• Analytics data (pages visited, time on site) via third-party services
   
• Cookies and similar tracking technologies (to improve user experience)
   

         We use your personal information for purposes including:

• To process your booking, deliver equipment, and manage our rental services
   
• To send you invoices, contracts, confirmations, and event reminders
   
• To respond to your inquiries or support requests
   
• To send you marketing communications (only if you’ve opted in)
   
• To improve our website, optimize performance, and analyze usage
   

         We do not sell your personal information. We may share your information with:

• Payment processors (such as Square) to handle your payments
   
• Service providers who assist with scheduling, delivery, or website hosting
   
• Legal or regulatory authorities if required by law
   

We use cookies and similar technologies to recognize you, track your activities on the Site, and help us provide a better user experience. You may control cookies via your browser settings or other tools.

We retain your personal information only as long as needed for the purposes listed above, or as required by law. We implement reasonable physical, electronic, and administrative safeguards to protect your information. However, no system is 100% secure and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights such as:

• Accessing or correcting your personal information
   
• Opting out of marketing communications
   
• Requesting deletion of your personal data
  If you’d like to exercise any of these rights, please contact us at the information below.
   

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we become aware that we’ve collected such information, we will delete it.

We may update this Privacy Policy from time to time. The “Effective Date” will update accordingly. We encourage you to review this page periodically for changes.

If you have questions or concerns about this policy or our privacy practices, please contact us at:

The Tipsy Twist Co.